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Frequently Asked Questions
Maintenance
You may submit a work order on the resident portal, call the office for help, or email us for assistance.
For emergencies, plumbing, AC issues, and refrigerator problems, please submit a work order.
You will have to call a lock smith.
Yes, as long as the apperance of the unit or any other improvements are not being done.
Amenities
2 Swimming pools and a tennis court.
June thru end of August.
Yes and may request a reserved spot.
Yes we have different types of units with hook ups.
$250 deposit $250 fee, $25 a month
No aggressive breeds and 35lbs limit.
Stove, refrigerator and dishwasher.
Yes after 12 months.
Admin
No, we can schedule anytime Monday thru Saturday
Walk-ins are welcomed and scheduling if wanting a specific time.
Very accessible we are open 8:30am to 5:30pm
On the community website of in the office
Depends of the day you move in as well as your deposit (Rent+Utilities)
We are here to guide and help to make sure your first apartment rental is a memorable and good experience.
Personal check, cashiers check, Wips payment slip, or online portal
Rent café portal
Yes, utilities (water, gas, trash, pest control, sewer)
Yes $100K liability.
You choose your own electrical company, (water, trash, pest control, rent plus gets paid with your rent)
Spectrum, AT&T
Can stay no longer than 3 days.
If transferred with in the same community deposit will be transferred.
Reletting Fee and 60 day notice if none provided
Location
Epic water park, Ikea.
Grand Prairie ISD.
Central Bark Dog Park 7.8mi
Walmart 7mi, Ikea 7.2mi, Living spaces 7.3mi
DBU Coffee Shop 2.8mi
Directions
We are located off 20W and Carrier PKWY
W. Warrior Trail
Didn't find an answer?
Our team is always ready to answer your questions.